Fix a computer problem, get a new setup working, or arrange ongoing care. Tell us what your business needs in plain English. We’ll explain the work and price before you decide.
requests@reboothouston.com
No signup, payment or sales call needed to ask. Prefer a form? Use our inquiry form.
Looking for ongoing computer upkeep? Computer Care starts at $99/computer monthly, with a $299 business minimum, plus setup. It includes selected backups and a limited remote-help allowance, not every IT task.
Clear pricing
Business IT services
Remote support options
Serving Greater Houston
A computer is not working, Outlook will not connect, a printer will not print or office Wi-Fi keeps dropping. We agree what to investigate and the price before starting. Parts and further work are separate unless included.
See one-time IT helpGet a new computer ready, set up employee email and access, move agreed files or plan an office technology change. We agree the systems, work and completion checks. Equipment, licenses and ongoing support are not automatically included.
See setup and project helpComputer Care combines updates, security protection, selected backups and a limited remote-help allowance for enrolled computers. Broader Managed IT is assessed individually. Neither means unlimited responsibility for every IT problem.
See Computer Care and pricingStart with an email
Tell us your business name and area, what is happening or what you want to change, and roughly how many people or computers are involved. “I'm not sure” is fine.
Email us about your ITOpens your email app. Review and send the draft there, or copy the address below into your email service.
No signup, payment or sales call is needed to ask. We clarify the need, then explain the proposed work, price and next steps in writing. You decide whether to proceed. An inquiry does not book work or activate care.
A call is optional. Do not send passwords, card details or sensitive client records.
Your service plan records who handles recurring maintenance and support, so you know where to turn when something needs attention.
Review computer protection, account access and backups together to identify gaps between them.
Compare recommended changes against your budget and the work your business needs to do.
Who we serve
Whether your team is small or growing, we start with the technology you use and the support you need.
Know what your service includes.You'll know what's covered, what it costs, and what happens next before you commit.
Examples of work we can discuss
Remote and on-site describe how work is delivered. Microsoft 365 and backup describe what we work on. We agree the actual work and price, not a bundle of overlapping labels.
After your inquiry
A short description is enough to start. You do not need to choose a package, sign up or pay before asking. Calls are optional.
Describe what is happening or what you want to change. Include your business and area. You do not need a technical diagnosis.
We ask for any missing details and confirm whether the work is a fit. If a paid investigation is needed, we explain its price and limits first.
We explain what is included, what is separate, the price and the proposed next step in writing.
After you accept, we arrange any required payment, scheduling and access for the agreed work. Sending an email does not book a technician or activate care.
Common questions
Coverage, access, and cost should be clear before service begins.
No. Email us about a single problem or planned change. One-time work is quoted separately. Computer Care is an optional ongoing package for agreed computers and selected data; broader Managed IT needs an individual assessment.
Potentially. We begin with a review of administrative access, devices, licenses, documentation, backups, and unresolved issues. Your current provider should remain in place until a transition plan is approved.
Onsite work for Greater Houston businesses is quoted separately and scheduled around Reboot’s availability.
Remote support is available Monday–Friday, 9 a.m.–5 p.m. Central Time. You can submit support tickets at any time. How to report urgent issues is defined in your service agreement.
Pricing depends on users, devices, locations, licenses, support requirements, and the technology involved. Each written proposal shows recurring service, onboarding, and items quoted separately.
Account ownership and administrative access are defined before service begins. Reboot recommends that each business retain appropriate ownership of its domains, subscriptions, accounts, and data.
Business IT resources
Start with your business
Email your business name and area, what you want help with, and roughly how many people or computers are involved. Please do not send passwords or sensitive client records.
